Kent State University, Kent, OH, USA.
Eval Health Prof. 2011 Dec;34(4):487-511. doi: 10.1177/0163278711399572. Epub 2011 Mar 30.
While surveys of nurses are an important tool in health services and policy research, they are often characterized by low response rates. The authors conducted a systematic review of 22 published reports of efforts to improve response rates to nurse surveys. Two general strategies were explored in this literature: incentive and design-based approaches. Even small financial incentives were found to be effective in improving nurse survey participation. Token nonmonetary incentives, in contrast, were much less effective. In terms of design strategies, postal and telephone strategies have generally been more successful than have fax or web-based approaches, with evidence also supporting use of mixed-mode surveys in this population. In addition, use of first-class stamps on return envelopes as well as questionnaires personalized and endorsed by legitimizing professional associations were also more likely to be successful. Researchers should continue to implement evidence-based strategies in order to improve the survey response of nurses.
虽然护士调查是卫生服务和政策研究的重要工具，但它们通常存在低应答率的特点。作者对 22 份已发表的关于提高护士调查应答率的报告进行了系统回顾。文献中探讨了两种一般策略：激励和设计策略。研究发现，即使是小额的经济激励也能有效提高护士参与调查的积极性。相比之下，象征性的非金钱激励则效果差得多。在设计策略方面，邮寄和电话策略通常比传真或基于网络的方法更成功，也有证据支持在该人群中使用混合模式调查。此外，在回邮信封上使用一等邮票，以及个性化和由合法专业协会认可的问卷，也更有可能成功。研究人员应继续实施基于证据的策略，以提高护士的调查应答率。
