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利用信息和通信技术支持卫生专业人员:信息和通信技术对招聘和留用影响的系统评价。

Supporting health professionals through information and communication technologies: a systematic review of the effects of information and communication technologies on recruitment and retention.

机构信息

Faculty of Nursing, Laval University, Quebec, Canada.

出版信息

Telemed J E Health. 2011 May;17(4):269-74. doi: 10.1089/tmj.2010.0175. Epub 2011 Apr 10.

DOI:10.1089/tmj.2010.0175
PMID:21476881
Abstract

UNLABELLED

Healthcare personnel shortage is a growing concern in many countries, especially in remote areas, where it has major consequences on the accessibility of health services. Information and communication technologies (ICTs) have often been proposed as having positive effects on certain dimensions of the recruitment and retention of professionals working in the healthcare sector.

OBJECTIVE

This study aims to explore the impact of interventions using ICTs on recruitment and retention of healthcare professionals.

MATERIALS AND METHODS

A systematic review of the literature was conducted, including the following steps: exploring scientific and gray literature through established criteria and data extraction of relevant information by two independent reviewers.

RESULTS

Of the 2,225 screened studies, 13 were included. Nine studies showed a positive, often indirect, influence that ICTs may have on recruitment and retention.

CONCLUSIONS

Despite the conclusions of 9 of 13 studies reporting a possible positive influence of ICTs on the recruitment and retention of healthcare professionals, these results highlight the need of a deeper reflection on that topic. Therefore, more research is needed.

摘要

目的

本研究旨在探讨使用信息通信技术(ICTs)干预措施对医疗保健专业人员招聘和留用的影响。

材料和方法

进行了系统的文献回顾,包括以下步骤:通过既定标准探索科学和灰色文献,并由两名独立审查员提取相关信息。

结果

在筛选出的 2225 项研究中,有 13 项被纳入。9 项研究表明,信息通信技术可能对招聘和留用产生积极的、往往是间接的影响。

结论

尽管有 13 项研究中的 9 项报告称信息通信技术可能对医疗保健专业人员的招聘和留用产生积极影响,但这些结果强调需要对此主题进行更深入的思考。因此,需要进行更多的研究。

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