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缩短尼日利亚一家艾滋病治疗诊所的候诊时间:艾滋病病毒/艾滋病感染者的看法与满意度

Reducing waiting time at a Nigerian HIV treatment clinic: opinions from and the satisfaction of people living with HIV/AIDS.

作者信息

Olowookere Samuel Anu, Fatiregun Akinola Ayoola, Ladipo Modupe Martha-Alice, Akenova Yetunde Adebisi

机构信息

1Department of Medicine, State Hospital, Osogbo, Nigeria.

出版信息

J Int Assoc Physicians AIDS Care (Chic). 2012 May-Jun;11(3):188-91. doi: 10.1177/1545109711402214. Epub 2011 Apr 26.

DOI:10.1177/1545109711402214
PMID:21521808
Abstract

We assessed the waiting time and perceived satisfaction with care among people living with HIV/AIDS (PLHIV) at an antiretroviral clinic in Nigeria. A structured questionnaire was administered during interviews. Four hundred patients completed the questionnaire. The mean age of the respondents was 36.4 years (SD 9.7 years), and 61% of them were females. A majority, 72.9%, reported that the time elapsed between entry into the clinic and access to medical care services (waiting time) was more than an hour. However, a majority (77%) expressed satisfaction with the medical care they received. Although the majority of PLHIV were satisfied with their medical care, more needs to be done to reduce patient waiting time before access to medical services.

摘要

我们在尼日利亚一家抗逆转录病毒诊所评估了艾滋病毒/艾滋病感染者(PLHIV)的候诊时间以及对医疗服务的满意度。访谈期间使用了一份结构化问卷。400名患者完成了问卷。受访者的平均年龄为36.4岁(标准差9.7岁),其中61%为女性。大多数人(72.9%)报告称,从进入诊所到获得医疗服务的时间(候诊时间)超过一小时。然而,大多数人(77%)对他们所接受的医疗服务表示满意。尽管大多数艾滋病毒/艾滋病感染者对其医疗服务感到满意,但仍需采取更多措施来减少患者在获得医疗服务前的候诊时间。

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