Glanzner Cecília Helena, Olschowsky Agnes, Kantorski Luciane Prado
Escola de Enfermagem, Universidade Federal do Rio Grande do Sul, Porto Alegre, RS, Brasil.
Rev Esc Enferm USP. 2011 Jun;45(3):716-21. doi: 10.1590/s0080-62342011000300024.
The objective of this study was to evaluate the pleasure at work felt by the members of a Psychosocial Care Center team. This qualitative case study used Forth Generation Evaluation. This study was performed in Foz do Iguaçu, Parana, Brazil, in November and December 2006. Participants were 10 tem members. Data collection was performed through observation and individual interviews. The analysis was initiated at the same time as the data collection, and the final analysis was performed as per the following steps: data ordering, classification and final analysis. The following analysis themes were developed: work characteristics at the psychological care center, suffering and coping with suffering at work. During the evaluation, the participants showed pleasure and fulfillment with their work by expressing pride, fulfillment and appreciation of what they deliver. Pleasure occurs during the development of psychosocial care, because they always have the freedom to rearrange their manner of working, making possible to develop activities and attitudes capable of giving them pleasure.
本研究的目的是评估心理社会关怀中心团队成员在工作中的愉悦感。本定性案例研究采用了第四代评估法。该研究于2006年11月和12月在巴西巴拉那州伊瓜苏市进行。参与者为10名团队成员。数据收集通过观察和个人访谈进行。分析工作与数据收集同时启动，最终分析按以下步骤进行：数据排序、分类和最终分析。形成了以下分析主题：心理关怀中心的工作特点、工作中的痛苦及应对痛苦。在评估过程中，参与者通过表达对自己所提供服务的自豪、满足和赞赏，展现出对工作的愉悦和成就感。愉悦感出现在心理社会关怀的开展过程中，因为他们始终能够自由调整工作方式，从而得以开展能够带给他们愉悦感的活动并形成相应态度。
