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[基层医疗保健中的工作环境、工作满意度与痛苦感受]

[Work context, job satisfaction and suffering in primary health care].

作者信息

Maissiat Greisse da Silveira, Lautert Liana, Pai Daiane Dal, Tavares Juliana Petri

机构信息

Universidade Federal do Rio Grande do Sul, Rio Grande do Sul, RS, Brazil.

Department of Medical-Surgical Nursing, School of Nursing, UFRGS, Porto Alegre, RS, Brazil.

出版信息

Rev Gaucha Enferm. 2015 Jun;36(2):42-9. doi: 10.1590/1983-1447.2015.02.51128.

DOI:10.1590/1983-1447.2015.02.51128
PMID:26334407
Abstract

OBJECTIVE

To evaluate the work context, job satisfaction and suffering from the perspective of workers in primary health care.

METHOD

This cross-sectional study was conducted with 242 employees of a municipality of Rio Grande do Sul, Brazil, from May to July 2012. The adopted instruments were the Work Context Assessment Scale (EACT) and the Job Satisfaction and Suffering Indicators Scale (EIPST). Research also included descriptive and inferential statistical analysis.

RESULTS

Organization (91.3%) and work conditions (64%) received the worst scores in terms of context. The indicators of job satisfaction were related to professional achievement (55.8%), freedom of expression (62.4%) and recognition (59.9%). However, 64.5% presented professional exhaustion, which had an inverse association with age and years in the institution (p<0.05).

CONCLUSION

The workers evaluated their work context as inappropriate and complained of exhaustion, although they claimed their work affords some satisfaction.

摘要

目的

从初级卫生保健工作者的角度评估工作环境、工作满意度和痛苦感受。

方法

2012年5月至7月,对巴西南里奥格兰德州一个市的242名员工进行了这项横断面研究。采用的工具是工作环境评估量表(EACT)和工作满意度与痛苦感受指标量表(EIPST)。研究还包括描述性和推断性统计分析。

结果

在工作环境方面,组织(91.3%)和工作条件(64%)得分最差。工作满意度指标与职业成就(55.8%)、表达自由(62.4%)和认可(59.9%)相关。然而,64.5%的人表现出职业倦怠,这与年龄和在该机构工作的年限呈负相关(p<0.05)。

结论

尽管工作者们声称工作能带来一些满足感,但他们认为自己的工作环境不合适,并抱怨工作倦怠。

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