Glanzner Cecília Helena, Olschowsky Agnes, Pai Daiane Dal, Tavares Juliana Petri, Hoffman Deisi Angélica
Universidade Federal do Rio Grande do Sul (UFRGS), Escola de Enfermagem, Departamento de Enfermagem Médico-Cirúrgica. Porto Alegre, Rio Grande do Sul, Brasil.
Universidade Federal do Rio Grande do Sul (UFRGS), Escola de Enfermagem, Departamento de Assistência e Orientação Profissional. Porto Alegre, Rio Grande do Sul, Brasil.
Rev Gaucha Enferm. 2018 Jun 7;38(4):e20170098. doi: 10.1590/1983-1447.2017.04.2017-0098.
To evaluate indicators and experiences of pain and pleasure among workers of the family health teams based on the theoretical and methodological framework Psychodynamics of Work.
This is a mixed-method study with 153 workers from the multiprofessional family health team of 12 health units in Porto Alegre. All the participants answered the Pleasure and Pain in the Workplace Scale ("EIPST") between September and November 2011 and 68 also participated in the collective interviews between October and December 2012. Quantitative data were submitted to descriptive and analytical statistics, and qualitative data were subjected to content analysis.
The indicators professional achievement (4.22 ± 1.3), freedom of expression (4.21 ± 1.17) and recognition (1.80 ± 1.51) were considered satisfactory by the workers. The indicator professional exhaustion had a moderate result (3.33 ± 1.44). Pleasure at work was linked to professional achievement with autonomy, freedom, and creativity. Lack of recognition and work overload were related to institutional, personal and community issues, and considered sources of suffering in the workplace.
Pleasure at work for the studied teams was associated with freedom of expression, achievement, and professional recognition, and pain was related to professional exhaustion and work overload.
基于工作心理动力学的理论和方法框架,评估家庭健康团队工作人员的痛苦和愉悦指标及体验。
这是一项混合方法研究,研究对象为阿雷格里港12个卫生单位的多专业家庭健康团队的153名工作人员。所有参与者在2011年9月至11月期间回答了工作场所愉悦与痛苦量表(“EIPST”),68人还在2012年10月至12月期间参与了集体访谈。定量数据进行描述性和分析性统计,定性数据进行内容分析。
工作人员认为职业成就(4.22±1.3)、表达自由(4.21±1.17)和认可(1.80±1.51)指标令人满意。职业倦怠指标结果中等(3.33±1.44)。工作中的愉悦与具有自主性、自由和创造力的职业成就相关。缺乏认可和工作负担过重与机构、个人和社区问题有关,被认为是工作场所痛苦的来源。
所研究团队的工作愉悦与表达自由、成就和职业认可相关,而痛苦与职业倦怠和工作负担过重有关。