College of Pharmacy, University of Iowa, Iowa City, IA 52242, USA.
J Am Pharm Assoc (2003). 2011 Jul-Aug;51(4):544-50. doi: 10.1331/JAPhA.2011.10100.
To describe the five Phase I Pharmacy Quality Alliance (PQA) demonstration projects and discuss lessons learned across the projects.
Descriptive nonexperimental study.
United States from July 2008 to November 2009.
Community pharmacies from five states.
Pharmacies viewed their performance scores on a reporting website and provided feedback.
Pharmacy performance scores and pharmacist feedback about the scores and reporting websites.
Considerable variation was found in the pharmacy performance scores. Some pharmacies did not have enough patients taking medications that were included in specific performance measures. Use of a website to report pharmacy performance was feasible across several different approaches. PQA has developed measures of pharmacy performance that can be used in programs intended to report pharmacy performance.
It is feasible to calculate pharmacy performance scores and create Web-based pharmacy performance reports to provide feedback to community pharmacists. Further development of pharmacy performance reporting should occur.
描述五个第一阶段药房质量联盟（PQA）示范项目，并讨论各项目中的经验教训。
描述性非实验研究。
美国，2008 年 7 月至 2009 年 11 月。
来自五个州的社区药房。
药房在报告网站上查看其绩效评分，并提供反馈。
药房绩效评分以及药剂师对评分和报告网站的反馈。
在药房绩效评分方面存在相当大的差异。一些药房没有足够的患者服用特定绩效措施中包含的药物。使用网站报告药房绩效在几种不同方法中是可行的。PQA 已经开发出可用于旨在报告药房绩效的计划中的药房绩效衡量标准。
计算药房绩效评分并创建基于 Web 的药房绩效报告以向社区药剂师提供反馈是可行的。应进一步开展药房绩效报告的开发工作。
