Facultad de Ciencias Políticas y Sociología, Universidad Complutense de Madrid, Madrid, Spain.
Psicothema. 2011 Aug;23(3):401-6.
Organizational citizenship behaviors (OCB) are workplace activities that exceed an employee's formal job requirements and contribute to the effective functioning of the organization. We explored the roles of the dispositional traits of individualism and collectivism in the prediction of OCB. The relationship was examined in the context of other constructs known to influence OCB, specifically, motives and identity as an organizational citizen. A total of 367 employees in 24 organizations completed surveys measuring individualism/collectivism, OCB motives, strength of organizational citizen role identity, and amount of OCB. The results showed collectivism to be a significant predictor of Organizational Concern and Prosocial Values motives, role identity, and OCB. Individualism predicted Impression Management motives and was a significant negative predictor of a role identity as one who helps others. The findings are discussed with regard to previous research in OCB.
组织公民行为（OCB）是指超出员工正式工作要求并有助于组织有效运作的工作场所行为。我们探讨了个体主义和集体主义这两种性格特质在预测 OCB 方面的作用。在其他已知会影响 OCB 的结构的背景下，对这种关系进行了研究，特别是动机和作为组织公民的身份认同。共有 24 家组织的 367 名员工完成了调查，调查内容包括个人主义/集体主义、OCB 动机、组织公民角色认同的强度和 OCB 的数量。结果表明，集体主义是组织关注和亲社会价值观动机、角色认同和 OCB 的重要预测因素。个人主义预测了印象管理动机，并且是帮助他人的角色认同的显著负向预测因素。这些发现与之前的 OCB 研究进行了讨论。
