a University of South Australia , Whyalla.
Anxiety Stress Coping. 1995;8(1):25-35. doi: 10.1080/10615809508249361.
Abstract This study examined the role of social support in the relationship between work demand and psychological distress (GHQ 12) in correctional officers (N=419), a high stress occupational group. Work demands were positively associated with strain. There was no evidence that social support buffered the negative impact of work demands. Rather, consistent with most previous research findings, support showed direct benefits and these were discussed in the context of worker participation and control. The hypothesis that officers high in negative affectivity, as measured by trait anxiety would show greater reactivity to work demands was not supported. However, trait anxiety appeared to inflate the relationship between work stressors (work demand and work support) and psychological distress supporting recent suggestions that the role of trait anxiety in occupational stress should not be disregarded. Trait anxiety combined additively with work demand to predict individual differences in psychological distress, however social support moderated the impact of trait anxiety on strain.
摘要 本研究考察了社会支持在管教人员（N=419）工作需求与心理困扰（GHQ-12）之间的关系中的作用，管教人员是一个压力很大的职业群体。工作需求与紧张呈正相关。没有证据表明社会支持缓冲了工作需求的负面影响。相反，与大多数先前的研究结果一致，支持显示了直接的好处，并在工人参与和控制的背景下进行了讨论。特质焦虑（特质焦虑）衡量的消极情感的警官，工作需求的反应会更大，这一假设并没有得到支持。然而，特质焦虑似乎夸大了工作压力源（工作需求和工作支持）与心理困扰之间的关系，这支持了最近的建议，即特质焦虑在职业压力中的作用不应被忽视。特质焦虑与工作需求相加预测了心理困扰的个体差异，然而社会支持缓和了特质焦虑对紧张的影响。
