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医疗保健领域的Web 2.0:德国健康保险领域的最新状况。

Web 2.0 in healthcare: state-of-the-art in the German health insurance landscape.

作者信息

Kuehne Mirko, Blinn Nadine, Rosenkranz Christoph, Nuettgens Markus

机构信息

School of Business, Economics and Social Sciences, Hamburg University, Germany.

出版信息

Stud Health Technol Inform. 2011;169:649-53.

PMID:21893828
Abstract

The Internet is increasingly used as a source for information and knowledge. Even in the field of healthcare, information is widely available. Patients and their relatives increasingly use the Internet in order to search for healthcare information and applications. "Health 2.0" - the increasing use of Web 2.0 technologies and tools in Electronic Healthcare - promises new ways of interaction, communication, and participation for healthcare. In order to explore how Web 2.0 applications are in general adopted and implemented by health information providers, we analysed the websites of all German health insurances companies regarding their provision of Web 2.0 applications. As health insurances play a highly relevant role in the German healthcare system, we conduct an exploratory survey in order to provide answers about the adoption and implementation of Web 2.0 technologies. Hence, all 198 private and public health insurances were analysed according to their websites. The results show a wide spread diffusion of Web 2.0 applications but also huge differences between the implementation by the respective insurances. Therefore, our findings provide a foundation for further research on aspects that drive the adoption.

摘要

互联网越来越多地被用作信息和知识的来源。即使在医疗保健领域,信息也广泛可得。患者及其亲属越来越多地使用互联网来搜索医疗保健信息和应用程序。“健康2.0”——网络2.0技术和工具在电子医疗保健中的日益应用——为医疗保健带来了新的互动、交流和参与方式。为了探究健康信息提供者通常如何采用和实施网络2.0应用程序,我们分析了所有德国健康保险公司网站上网络2.0应用程序的提供情况。由于健康保险在德国医疗保健系统中发挥着高度相关的作用,我们进行了一项探索性调查,以便就网络2.0技术的采用和实施提供答案。因此,根据其网站对所有198家私营和公共健康保险公司进行了分析。结果表明,网络2.0应用程序得到了广泛传播,但各保险公司在实施方面也存在巨大差异。因此,我们的研究结果为推动采用的相关方面的进一步研究奠定了基础。

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