Hetts S, Lagoni L
Colorado State University Veterinary Teaching Hospital, Fort Collins.
Vet Clin North Am Small Anim Pract. 1990 Jul;20(4):879-96. doi: 10.1016/s0195-5616(90)50076-5.
Cancer is an emotionally charged disease. During treatment, it is not uncommon for pet owners to engage veterinarians in frank discussions and emotional confrontations based on their fears and anxieties about cancer. Pet loss counseling skills are invaluable when dealing with clients after the death of their companion animal. Incorporating pet loss counseling into a veterinary practice is pragmatic as well as compassionate because clients who feel that they have received good emotional care in addition to medical care return to the veterinarian with new pets and recommend the practice to others.
癌症是一种充满情感因素的疾病。在治疗期间,宠物主人基于对癌症的恐惧和焦虑,与兽医进行坦诚的讨论并发生情感冲突的情况并不少见。在伴侣动物死后与客户打交道时,宠物丧亡咨询技巧非常宝贵。将宠物丧亡咨询纳入兽医业务既务实又富有同情心,因为那些觉得自己除了得到医疗护理还得到了良好情感关怀的客户会带着新宠物回到兽医这里,并向他人推荐该业务。