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[癌症患者咨询中心——萨克森州服务提供情况分析]

[Counselling centres for patients with cancer--analysis of service provision in Saxony].

作者信息

Singer S, Bretschneider N, Lehmann-Laue A, Schröter K, Porzig R, Frenschkowski S, Riedel S

机构信息

Abteilung Gesundheitspsychologie und Angewandte Diagnostik, Bergische Universität Wuppertal.

出版信息

Gesundheitswesen. 2012 Nov;74(11):736-41. doi: 10.1055/s-0031-1285899. Epub 2011 Oct 19.

DOI:10.1055/s-0031-1285899
PMID:22012562
Abstract

OBJECTIVES

The aim of this study was to understand the quantity and quality of psychosocial services offered at counselling centres for outpatients with cancer in Saxony, a federal state of Germany.

METHODS

Structured interviews with employees on site at the counselling centres in Saxony (N=30) and an analysis of their yearly reports were undertaken.

RESULTS

The majority of the counselling centres (N=25) was situated at local health departments. All institutions document their activities regularly and offer continuous training for their employees. Services include primarily information on and admission to social services whereas psychological and psychotherapeutic services are rare. Considering the guideline criteria for staffing with a ratio of one counsellor per 75,000 inhabitants, a total of 23 counsellors were lacking in the federal state of Saxony at the time of investigation.

CONCLUSIONS

The method of situating counselling centres at local health departments ensures good access for almost all cancer patients and relatives seeking counselling. However, due to restricted financial resources the services offered are not sufficient according to the guidelines and solutions for this situation are needed.

摘要

目标

本研究旨在了解德国联邦州萨克森州为癌症门诊患者提供的心理社会服务的数量和质量。

方法

对萨克森州咨询中心的员工进行现场结构化访谈(N = 30),并分析其年度报告。

结果

大多数咨询中心(N = 25)位于当地卫生部门。所有机构都定期记录其活动,并为员工提供持续培训。服务主要包括社会服务信息和转介,而心理和心理治疗服务很少。按照每75,000名居民配备一名咨询师的人员配置指导标准,调查时萨克森州总共缺少23名咨询师。

结论

将咨询中心设在当地卫生部门的方式确保了几乎所有寻求咨询的癌症患者及其亲属都能方便地获得服务。然而,由于财政资源有限,所提供的服务未达到指导标准,需要针对这种情况找到解决方案。

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