Department of Preventive Medicine and Public Health, Tokyo Medical University, Tokyo, Japan.
Ind Health. 2011;49(6):677-85. doi: 10.2486/indhealth.ms1246. Epub 2011 Oct 20.
Nursing is a highly stressful occupation. Because nursing work involves interaction with patients and colleagues, competence in social skills may be a key issue in stress management among nurses. However, there are very few studies among nurses focused on social skills together with social support, both of which are important aspects of job stress. The aim of this study was to examine the interrelationships between social skills and social support with job stressors, problem-solving coping, and psychological distress among Japanese nurses. Data from a self-administered questionnaire of 1,197 female nurses who worked for 5 general hospitals in Japan were analyzed. Covariance structure analysis with structural equation modeling techniques showed that social skills and social support were positively related to each other, while they were negatively associated with psychological distress and job stressors, and positively associated with problem-solving coping. Furthermore, the direct association between social skills and psychological distress was stronger than the association between social support and psychological distress. These findings suggested that improving not only social support at work but also individual social skills is important for nurses' mental health.
护理是一项压力很大的职业。由于护理工作涉及与患者和同事的互动,因此社交技能的能力可能是护士应对压力的关键问题。然而,很少有研究关注护士的社交技能和社会支持,这两者都是工作压力的重要方面。本研究旨在探讨日本护士的社交技能和社会支持与工作压力源、解决问题应对和心理困扰之间的相互关系。分析了来自日本 5 家综合医院的 1197 名女性护士的自我管理问卷数据。协方差结构分析和结构方程模型技术表明,社交技能和社会支持相互之间呈正相关,而与心理困扰和工作压力源呈负相关,与解决问题的应对呈正相关。此外,社交技能与心理困扰之间的直接关联强于社会支持与心理困扰之间的关联。这些发现表明,提高护士的心理健康水平,不仅要提高工作中的社会支持,还要提高个人的社交技能。