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[护理专业人员的压力:冲突对团队及医生权力的影响]

[Stress among nursing professionals: effects of the conflict on the group and on the physician's power].

作者信息

Costa Daniele Tizo, Martins Maria do Carmo Fernandes

机构信息

Instituto de Psicologia, Universidade Federal de Uberlândia, Uberlândia, MG, Brasil.

出版信息

Rev Esc Enferm USP. 2011 Oct;45(5):1191-8. doi: 10.1590/s0080-62342011000500023.

Abstract

This study was performed with the purpose to investigate the impact of perceptions regarding intragroup conflicts and physician power bases on the stress of nursing professionals. To do this, 124 nursing aides and technicians of a university hospital answered Scales on Work Stress, Supervisor Power Bases Perception, and Intragroup Conflict Perception, and a form containing socio-demographic data. Most subjects presented low stress levels (58%), perceived a medium level of intragroup conflict and legit power as the most often used by physicians. Stepwise Regression Analysis results revealed that the task conflict and coercion power are direct predictors of stress, whereas age appears as an inverse predictor. The physician in charge has an important role on the nursing team's perception of stress and the need to seek solutions for task conflicts and, therefore, reduce the stress of these professionals.

摘要

本研究旨在调查关于群体内冲突和医生权力基础的认知对护理专业人员压力的影响。为此,一家大学医院的124名护理助理和技术员回答了工作压力量表、主管权力基础认知量表和群体内冲突认知量表,以及一份包含社会人口学数据的表格。大多数受试者呈现低压力水平(58%),感知到中等程度的群体内冲突,且认为医生最常使用合法权力。逐步回归分析结果显示,任务冲突和强制权力是压力的直接预测因素,而年龄则是反向预测因素。主管医生在护理团队对压力的认知以及寻求解决任务冲突的方法方面具有重要作用,从而减轻这些专业人员的压力。

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