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患者安全课程的关键绩效成果:根本原因分析、失效模式与影响分析和结构化沟通技巧。

Key performance outcomes of patient safety curricula: root cause analysis, failure mode and effects analysis, and structured communications skills.

机构信息

College of Pharmacy, Washington State University, Spokane, 99210-1495, USA.

出版信息

Am J Pharm Educ. 2011 Oct 10;75(8):164. doi: 10.5688/ajpe758164.

DOI:10.5688/ajpe758164
PMID:22102754
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC3220345/
Abstract

As colleges and schools of pharmacy develop core courses related to patient safety, course-level outcomes will need to include both knowledge and performance measures. Three key performance outcomes for patient safety coursework, measured at the course level, are the ability to perform root cause analyses and healthcare failure mode effects analyses, and the ability to generate effective safety communications using structured formats such as the Situation-Background-Assessment-Recommendation (SBAR) situational briefing model. Each of these skills is widely used in patient safety work and competence in their use is essential for a pharmacist's ability to contribute as a member of a patient safety team.

摘要

随着药学院校开设与患者安全相关的核心课程,课程层面的成果将需要包括知识和绩效衡量标准。患者安全课程中,有三个关键的绩效成果可以在课程层面进行衡量,分别是进行根本原因分析和医疗失效模式与效应分析的能力,以及使用结构化格式(如情况-背景-评估-建议(SBAR)情景简介模型)生成有效安全沟通的能力。这些技能在患者安全工作中被广泛应用,而熟练掌握这些技能对于药剂师作为患者安全团队成员的能力至关重要。

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本文引用的文献

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A patient safety curriculum for graduate medical education: results from a needs assessment of educators and patient safety experts.研究生医学教育患者安全课程:教育工作者和患者安全专家需求评估的结果
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Preventing medication errors in community pharmacy: root-cause analysis of transcription errors.预防社区药房的用药错误:转录错误的根本原因分析
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SBAR: a shared mental model for improving communication between clinicians.SBAR:一种用于改善临床医生之间沟通的共享心智模型。
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A comprehensive collaborative patient safety residency curriculum to address the ACGME core competencies.一个全面的协作式患者安全住院医师培训课程,以满足美国研究生医学教育认证委员会的核心能力要求。
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The Veterans Affairs root cause analysis system in action.退伍军人事务部根本原因分析系统在运行中。
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Using health care Failure Mode and Effect Analysis: the VA National Center for Patient Safety's prospective risk analysis system.使用医疗保健失效模式与效应分析:美国退伍军人事务部国家患者安全中心的前瞻性风险分析系统。
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