Faguy Kathryn
Radiol Technol. 2012 Jan-Feb;83(3):237-53.
Emotional intelligence (EI), the ability to understand and manage emotions in oneself and others, is a valuable asset for health care professionals. This article discusses the emergence of EI, different notions about what constitutes EI, what EI looks like on the job, and simple ways to boost EI. Results of research studies examining EI in health care students and professionals also are reported.
情商(EI),即理解和管理自身及他人情绪的能力,是医疗保健专业人员的一项宝贵财富。本文讨论了情商的出现、关于情商构成要素的不同观念、情商在工作中的表现形式以及提升情商的简单方法。文中还报告了针对医疗保健专业学生和从业人员情商的研究结果。