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员工:和他们相处让人受不了,但没有他们又不行。如何管理和激励难对付的员工,以及确保你不是问题的制造者。

Employees: you can't live with 'Em, but can't live without 'Em. How to manage and motivate challenging people and make sure you're not causing the problem.

作者信息

Feuer Michael

机构信息

OfficeMax, USA.

出版信息

J Med Pract Manage. 2011 Nov-Dec;27(3):178-80.

Abstract

You have some reliable and outstanding performers on your team ... but dealing with their idiosyncrasies on a daily basis makes you question whether or not they're worth putting up with. Whether you work in a large corporation or a medical practice, your opportunities are surprisingly similar because it always comes down to having the right people, doing the right job. So how do you live with people who don't always do what you want them to do, when you want them to do it; and worse yet, sometimes don't do it right or simply get under your skin for a gazillion reasons? Read on for advice on how to manage your difficult employees without sacrificing their productivity.

摘要

你的团队中有一些可靠且表现出色的员工……但每天应对他们的种种特质让你不禁怀疑是否值得忍受。无论你在大公司还是医疗诊所工作,你的机会都惊人地相似,因为归根结底就是要有合适的人做合适的工作。那么,当你遇到那些不总是按照你的要求、在你期望的时间做事的人,更糟糕的是,有时做得不对或者仅仅因为无数原因就让你心烦意乱的人时,你该如何与他们相处呢?继续阅读,获取关于如何管理难搞的员工同时又不牺牲他们工作效率的建议。

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