Alghanim Saad Abdullah
Health and Hospital Administration Program, The Department of Public Administration, College of Business Administration, King Saud University, Saudi Arabia. sagksu@ gmail.com
Ann Saudi Med. 2012 Mar-Apr;32(2):151-5. doi: 10.5144/0256-4947.2012.151.
Little is known about the implementation of the patient bill of rights (PBR) in Saudi Arabia. Therefore, this study was conducted to explore to what extent health care recipients and providers know about the bill and its implementation.
A cross-sectional survey conducted on health care professionals and patients at Primary Health Care Centers in Riyadh, Saudi Arabia, during July 2010.
The study employed a self-administered questionnaire to collect data from 500 patients (aged 18 years or older) and 500 health care providers (physicians and nurses) in primary health care (PHC) centers in Riyadh. Data was collected on the respondents' knowledge of the existence and contents of the bill, the extent to which the bill is implemented, and the obstacles that may hinder bill implementation. The data was analyzed and presented in a descriptive fashion.
More than three quarters of patients and one third of PHC providers did not know about the existence of the bill. Among those who knew about its existence, about three quarters of patients and almost half of PHC providers had little (or very little) knowledge about the bill contents. In general, patients scored lower means of perception than PHC staff about the implementation of the bill's aspects. PHC staff reported several obstacles that may hinder the implementation of the PBR in Saudi Arabia.
Patients and health care providers lack necessary knowledge about the PBR. More dissemination of information about the bill, taking into account the particularities of the Saudi population is needed. Future research is required to establish measures that are effective in ensuring that patients rights are ensured.
关于沙特阿拉伯患者权利法案（PBR）的实施情况，人们知之甚少。因此，开展本研究以探究医疗服务接受者和提供者对该法案及其实施的了解程度。
2010年7月在沙特阿拉伯利雅得的初级卫生保健中心，对医疗保健专业人员和患者进行了一项横断面调查。
本研究采用自填式问卷，从利雅得初级卫生保健（PHC）中心的500名患者（年龄18岁及以上）和500名医疗保健提供者（医生和护士）中收集数据。收集了有关受访者对该法案的存在及内容的了解情况、该法案的实施程度以及可能阻碍法案实施的障碍的数据。对数据进行分析并以描述性方式呈现。
超过四分之三的患者和三分之一的初级卫生保健提供者不知道该法案的存在。在知晓其存在的人中，约四分之三的患者和近一半的初级卫生保健提供者对法案内容了解甚少（或几乎不了解）。总体而言，患者对比初级卫生保健工作人员，对法案各方面实施情况的认知得分较低。初级卫生保健工作人员报告了一些可能阻碍沙特阿拉伯患者权利法案实施的障碍。
患者和医疗保健提供者缺乏关于患者权利法案的必要知识。需要更多地传播有关该法案的信息，同时考虑到沙特人口的特殊性。需要开展进一步研究以确定有效保障患者权利的措施。
