如何制定二次受害者支持计划：医疗保健组织工具包。
How to develop a second victim support program: a toolkit for health care organizations.
作者信息
Pratt Stephen, Kenney Linda, Scott Susan D, Wu Albert W
机构信息
Department of Anesthesia, Beth Israel Deaconess Medical Center, Boston, USA.
出版信息
Jt Comm J Qual Patient Saf. 2012 May;38(5):235-40, 193. doi: 10.1016/s1553-7250(12)38030-6.
Abstract
A toolkit was developed to help health care organizations implement support programs for clinicians suffering from the emotional impact of errors and adverse events. Based on the best available evidence related to the second victim experience, the toolkit consists of 10 modules, each with a series of specific action steps, references, and exemplars.
摘要
开发了一个工具包，以帮助医疗保健组织为受医疗差错和不良事件情感影响的临床医生实施支持计划。基于与“第二受害者”经历相关的现有最佳证据，该工具包由10个模块组成，每个模块都有一系列具体的行动步骤、参考文献和示例。
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