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运用视频反馈、反思及互动分析提升护士领导能力实践。

Use of video-feedback, reflection, and interactive analysis to improve nurse leadership practices.

作者信息

Crenshaw Jeannette T

机构信息

Texas Tech University Health Sciences Center, School of Nursing, Lubbock, TX 79430-6264, USA.

出版信息

Nurs Adm Q. 2012 Jul-Sep;36(3):260-7. doi: 10.1097/NAQ.0b013e318258c4e0.

Abstract

The chronic shortage of registered nurses (RNs) affects patient safety and health care quality. Many factors affect the RN shortage in the workforce, including negative work environments, exacerbated by ineffective leadership approaches. Improvements in the use of relationship-based leadership approaches lead to healthier work environments that foster RN satisfaction and reduce RN turnover and vacancy rates in acute care settings. In this article, an innovative approach to reduce nurse turnover and decrease vacancy rates in acute care settings is described. Video feedback with reflection and interactive analysis is an untapped resource for nurse leaders and aspiring nurse leaders in their development of effective leadership skills. This unique method may be an effective leadership strategy for addressing recruitment and retention issues in a diverse workforce.

摘要

注册护士长期短缺影响患者安全和医疗质量。许多因素影响着劳动力中注册护士的短缺,包括负面的工作环境,而无效的领导方式会使这种情况更加恶化。采用基于关系的领导方式能改善工作环境,营造更健康的氛围,提高注册护士的满意度,降低急症护理环境中注册护士的离职率和空缺率。本文介绍了一种减少急症护理环境中护士离职率和降低空缺率的创新方法。带有反思和互动分析的视频反馈是护士领导者和有抱负的护士领导者发展有效领导技能的未开发资源。这种独特的方法可能是解决多元化劳动力招聘和留用问题的有效领导策略。

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