The emotional intelligence profile of successful staff nurses.

BACKGROUND

This study investigated the emotional intelligence (EI) profile of successful staff nurses to examine correlations among EI and demographic variables.

METHODS

This descriptive, exploratory study examined the EI of 42 participants using the Bar-On Emotional Quotient Inventory.

RESULTS

Mean scores for total EI, scales, and subscales were all in the average range, indicating an ability to successfully navigate relationships in work and life. Nineteen percent of the participants scored below average on total EI, whereas 31% scored above average. A negative correlation between age and empathy was found. Relative areas of strength included stress tolerance, problem solving, self-regard, and self-actualization.

CONCLUSION

The study findings suggested that successful staff nurses have average or higher levels of EI and that empathy among these nurses declines with age. Research on how empathy evolves, factors that influence empathy, and strategies to enhance EI among nurses is warranted.