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成熟矩阵牙科(MMD)的发展:一个初级保健牙科团队发展工具。

Development of the Maturity Matrix Dentistry (MMD): a primary care dental team development tool.

机构信息

Cardiff Unit for Research and Evaluation in Medical and Dental Education, School of Social Sciences, Cardiff University, UK.

出版信息

Br Dent J. 2012 Jun 22;212(12):583-7. doi: 10.1038/sj.bdj.2012.523.

DOI:10.1038/sj.bdj.2012.523
PMID:22722121
Abstract

OBJECTIVES

To adapt the Maturity Matrix (a self-evaluation practice development tool for medical primary care teams) for dentistry, creating the Maturity Matrix Dentistry (MMD), a team development tool for general dental practices.

METHODS

The MMD was adapted by a multi-organisational dental working group and run from within the dental section, Wales Deanery. Individual feedback questionnaires were issued and the results used to refine the tool. It was piloted twice with a total of 67 practices (563 participants) with 104 participating twice.

RESULTS

The MMD was considered a useful tool for dental practices; agreement was high across job roles. Following participant feedback, refinement was made to the terminology used and the ordering of some of the dimensions. Facilitator involvement in the group session was highly valued. In the pilot, 97% indicated they intended to use the MMD to improve practice and 77% said they would use it to carry out an audit. Of those participating in a second visit, 78% reported an improvement against the dimensions and 83% had carried out an audit or were in the process of doing so.

CONCLUSIONS

Dental teams indicated high levels of satisfaction with the process, and self-reported improvements against the MMD dimensions are encouraging for future use.

摘要

目的

改编成熟度矩阵(一种用于医疗初级保健团队的自我评估实践发展工具)以应用于牙科领域,创建适用于普通牙科实践的成熟度矩阵牙科版(MMD),作为一种团队发展工具。

方法

由多组织牙科工作组对 MMD 进行改编,并在威尔士教务长的牙科部门中运行。分发个人反馈问卷,根据结果对工具进行完善。该工具共进行了两次试点,共有 67 家诊所(563 名参与者)参与,其中 104 家诊所参与了两次。

结果

MMD 被认为是牙科实践的有用工具;不同工作角色之间的一致性很高。根据参与者的反馈,对使用的术语和一些维度的顺序进行了改进。小组成员在小组会议中的参与受到高度重视。在试点中,97%的参与者表示打算使用 MMD 来改进实践,77%的参与者表示将使用它进行审计。在第二次参与的参与者中,78%的人报告在各维度上有所改进,83%的人已经进行了审计或正在进行审计。

结论

牙科团队对该过程表示高度满意,并且自我报告的 MMD 维度的改进令人鼓舞,为未来的使用提供了参考。

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