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职业倦怠的新视角:超越一般先行因素分析探索根本原因。

New perspective on job burnout: exploring the root cause beyond general antecedents analysis.

作者信息

Chen Hong, Wu Peng, Wei Wei

机构信息

China University of Mining and Technology, School of Management, Xuzhou, China.

出版信息

Psychol Rep. 2012 Jun;110(3):801-19. doi: 10.2466/01.09.13.PR0.110.3.801-819.

Abstract

Previous studies of job burnout are discussed and three types of job burnout are presented and compared. Various studies of job burnout were reviewed in terms of participants, burnout situation, and root cause. Next, the framework of job burnout antecedents was reformulated, including characteristics of organizations, work, and individuals. Three types of job burnout-organizational weakness-caused burnout, work weakness-caused burnout, and individual characteristic-caused burnout-were posited based on the root causes contributing to job burnout. Finally, the three subcomponents of job burnout were compared on availability, concealment, universality, severity, duration, diffusibility, and changeability. Root causes of job burnout should be attended to in job burnout research and intervention programs.

摘要

本文讨论了以往关于职业倦怠的研究,并介绍和比较了三种类型的职业倦怠。从参与者、倦怠情况和根本原因等方面对各种职业倦怠研究进行了综述。接下来,重新构建了职业倦怠前因的框架,包括组织、工作和个人的特征。基于导致职业倦怠的根本原因,提出了三种类型的职业倦怠——组织弱点导致的倦怠、工作弱点导致的倦怠和个人特征导致的倦怠。最后,从可获得性、隐蔽性、普遍性、严重性、持续时间、扩散性和可变性等方面对职业倦怠的三个子成分进行了比较。在职业倦怠研究和干预项目中,应关注职业倦怠的根本原因。

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