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乡村谷仓的安全与质量管理及其与员工决策的关系。

Management of safety and quality and the relationship with employee decisions in country grain elevators.

作者信息

Mosher G A, Keren N, Freeman S A, Hurburgh C R

机构信息

Department of Agricultural and Biosystems Engineering, Iowa State University, Ames, Iowa 50011, USA.

出版信息

J Agric Saf Health. 2012 Jul;18(3):195-215. doi: 10.13031/2013.41957.

Abstract

Human factors play an important role in the management of safety and quality in an agricultural work environment. Although employee actions and decisions have been identified as a key component of successful occupational safety programs and quality management programs, little attention has been given to the employees' role in these types of programs. This research explored two safety relationships that have theoretical connections but little previous research: the relationship between safety climate and quality climate, and the relationship of the safety and quality climates between the organizational level and the group level within a workplace. Survey data were collected at three commercial grain handling facilities from 177 employees. Employees also participated in safety and quality decision-making simulations. Significant positive predictions were noted for safety and quality climate. Decision-making predictions are also discussed. This research suggests that organizational safety is an important predictor of group safety. In addition, recognizing the larger role that supervisors play in group workplace behavior, more should be done to increase employee perceptions of group-level involvement in quality climate to promote more quality-oriented decision-making by employees.

摘要

人为因素在农业工作环境的安全与质量管理中起着重要作用。尽管员工的行为和决策已被视为成功的职业安全计划和质量管理计划的关键组成部分,但对于员工在这类计划中的作用却鲜有关注。本研究探讨了两种在理论上有联系但此前研究较少的安全关系:安全氛围与质量氛围之间的关系,以及工作场所中组织层面与小组层面的安全氛围和质量氛围之间的关系。我们从三个商业谷物处理设施的177名员工那里收集了调查数据。员工们还参与了安全和质量决策模拟。研究发现了安全氛围和质量氛围之间显著的正向预测关系。同时也讨论了决策预测。本研究表明,组织安全是小组安全的重要预测指标。此外,鉴于主管在小组工作场所行为中发挥着更大作用,应采取更多措施来增强员工对小组层面参与质量氛围的认知,以促使员工做出更注重质量的决策。

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