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雇主视角:当重返工作岗位是行动不便者的目标时。

Employers' perspective: when a return to work is the objective for persons with reduced mobility.

作者信息

Jakobsen Klara, Svendsen Elin

机构信息

Department of Occupational Therapy, University College of Sør-Trøndelag, Trondheim, Norway.

出版信息

Work. 2013;44(2):145-53. doi: 10.3233/WOR-2012-1385.

Abstract

OBJECTIVE

Although the inclusion of persons with disabilities in the workforce is at the top of the policy agenda in Norway, the number of people with disabilities who return to work (RTW) is rather low. Studies have found that, in addition to disabled people's physical ability level, employers' attitudes and skills seem to be of vital importance for a positive return process. The objective of this study was therefore to examine the inclusion process from the employers' perspective, by gathering knowledge regarding the factors that employers experience as essential for positive RTW for persons with reduced mobility.

PARTICIPANTS

Fifteen managers from six different counties, representing private, public and state-owned companies participating in the study, together with staff from local employment offices.

METHODS

Using an exploratory approach, the study identified key elements for a successful RTW, expressed in six focus group discussions on themes of importance for a return to work.

RESULTS

The analyses identified three important processes in leadership: the inclusion process, the adjustment process, and the process related to costs and bureaucracy.

CONCLUSIONS

The study indicated that a positive RTW was based on the workplace leader's communication skills, and the necessary adaptations being made at the work place. Besides the welfare benefits, the employers also called attention to the coordination of public services, and the way in which providers present their assistance, as essential for a positive work re-entry process for employees with reduced function.

摘要

目的

尽管将残疾人纳入劳动力队伍是挪威政策议程的首要任务,但重返工作岗位(RTW)的残疾人数量相当少。研究发现,除了残疾人的身体能力水平外,雇主的态度和技能对于积极的重返工作过程似乎至关重要。因此,本研究的目的是从雇主的角度审视这一纳入过程,通过收集雇主认为对行动不便者积极重返工作至关重要的因素的相关知识。

参与者

来自六个不同县的15名经理,代表参与研究的私营、公共和国有公司,以及当地就业办公室的工作人员。

方法

采用探索性方法,该研究在关于重返工作重要主题的六次焦点小组讨论中确定了成功重返工作的关键要素。

结果

分析确定了领导力方面的三个重要过程:纳入过程、调整过程以及与成本和官僚作风相关的过程。

结论

该研究表明,积极的重返工作基于职场领导者的沟通技巧以及在工作场所进行必要的调整。除了福利之外,雇主还呼吁关注公共服务的协调以及服务提供者提供援助的方式,这对于功能减退的员工积极重返工作过程至关重要。

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