U.S. Customs and Border Protection, USA.
J Psychol. 2012 Sep-Oct;146(5):511-31. doi: 10.1080/00223980.2012.656155.
The purpose of this study was to investigate whether worker-oriented job analysis importance ratings were influenced by subject matter experts' (SME) standing (as measured by self-rated performance) on a competency. This type of relationship (whereby SMEs indicate that the traits they have are important for successful job performance) is an example of the self-serving bias (which is widely described in the social cognition literature and rarely described in the industrial/organizational psychology literature). An archival dataset covering 57 clerical and technical occupations with 26,682 participants was used. Support was found for the relationship between self-rated performance and importance ratings. Significant relationships (typically in the .30s) were observed for all 31 competencies that were studied. Controls were taken to account for common method bias and differences in the competencies required for each of the 57 occupations. Past research has demonstrated the effects of the self-serving bias on personality-based job analysis ratings. This study was the first to extend these findings to traditional job analysis, which covers other competencies in addition to personality. In addition, this study is the first to use operational field data instead of laboratory data.
本研究旨在探讨以员工为导向的工作分析重要性评分是否受到主题专家(SME)在能力方面(以自我评估绩效衡量)地位的影响。这种关系(即 SME 表示他们拥有的特质对成功的工作绩效很重要)是自利偏差的一个例子(自利偏差在社会认知文献中被广泛描述,但在工业/组织心理学文献中很少描述)。使用了一个涵盖 57 个文书和技术职业、26682 名参与者的档案数据集。支持自我评估绩效和重要性评分之间的关系。对所研究的 31 项能力中的所有能力都观察到了显著的关系(通常在.30 左右)。考虑了共同方法偏差和 57 种职业所需能力的差异的控制措施。过去的研究已经证明了自利偏差对基于人格的工作分析评分的影响。这项研究首次将这些发现扩展到传统的工作分析,除了人格之外,它还涵盖了其他能力。此外,这项研究首次使用运营现场数据而不是实验室数据。