Hendrich Ann L, Batcheller Joyce, Ellison Darcy A, Janik Angela M, Jeffords Nina B, Miller Linda, Perlich Gwynn L, Staffileno Gerri, Strom Maria, Williams Cynthia
Ascension Health, St Louis, Missouri 63134, USA.
Nurs Adm Q. 2012 Oct-Dec;36(4):277-88. doi: 10.1097/NAQ.0b013e31826692a6.
Ascension Health is the largest Catholic and nonprofit health system in the United States, encompassing 70 acute care hospitals organized into 34 health ministries. Consistent with its distributed leadership model, Ascension Health has created a Chief Nursing Officer (CNO) Advisory Council to provide strategic direction and thought leadership on major system-level initiatives that impact quality, safety, operational performance, nursing leadership, and patient care delivery. The council fosters systemwide CNO engagement and dialogue through a unique structure of regional CNO work teams called "pods," each of which is chaired by a member of the council. This communication structure has facilitated consensus on major system initiatives at Ascension Health related to clinical goals, patient safety, nursing leadership, and systemwide capital investments. This article describes the history, structure, goals, processes, and successes of the CNO Advisory Council shared governance model.
阿森松医疗集团是美国最大的天主教非营利性医疗系统,涵盖70家急症护理医院,这些医院被组织成34个健康服务部。与分布式领导模式一致,阿森松医疗集团设立了首席护理官(CNO)咨询委员会,为影响质量、安全、运营绩效、护理领导和患者护理服务的重大系统层面举措提供战略指导和思想引领。该委员会通过一种独特的区域首席护理官工作团队结构(称为“小组”)促进全系统首席护理官的参与和对话,每个小组由委员会成员担任主席。这种沟通结构促进了阿森松医疗集团在临床目标、患者安全、护理领导和全系统资本投资等重大系统举措上达成共识。本文介绍了首席护理官咨询委员会共享治理模式的历史、结构、目标、流程和成功之处。