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学习曲线、医嘱遵从和患者安全:在一项访谈研究中使用理论领域框架调查实习医生的处方错误。

Learning curves, taking instructions, and patient safety: using a theoretical domains framework in an interview study to investigate prescribing errors among trainee doctors.

机构信息

Health Psychology Group, Health Services Research Unit, University of Aberdeen, Aberdeen, UK.

出版信息

Implement Sci. 2012 Sep 11;7:86. doi: 10.1186/1748-5908-7-86.

Abstract

BACKGROUND

Prescribing errors are a major source of morbidity and mortality and represent a significant patient safety concern. Evidence suggests that trainee doctors are responsible for most prescribing errors. Understanding the factors that influence prescribing behavior may lead to effective interventions to reduce errors. Existing investigations of prescribing errors have been based on Human Error Theory but not on other relevant behavioral theories. The aim of this study was to apply a broad theory-based approach using the Theoretical Domains Framework (TDF) to investigate prescribing in the hospital context among a sample of trainee doctors.

METHOD

Semistructured interviews, based on 12 theoretical domains, were conducted with 22 trainee doctors to explore views, opinions, and experiences of prescribing and prescribing errors. Content analysis was conducted, followed by applying relevance criteria and a novel stage of critical appraisal, to identify which theoretical domains could be targeted in interventions to improve prescribing.

RESULTS

Seven theoretical domains met the criteria of relevance: "social professional role and identity," "environmental context and resources," "social influences," "knowledge," "skills," "memory, attention, and decision making," and "behavioral regulation." From critical appraisal of the interview data, "beliefs about consequences" and "beliefs about capabilities" were also identified as potentially important domains. Interrelationships between domains were evident. Additionally, the data supported theoretical elaboration of the domain behavioral regulation.

CONCLUSIONS

In this investigation of hospital-based prescribing, participants' attributions about causes of errors were used to identify domains that could be targeted in interventions to improve prescribing. In a departure from previous TDF practice, critical appraisal was used to identify additional domains that should also be targeted, despite participants' perceptions that they were not relevant to prescribing errors. These were beliefs about consequences and beliefs about capabilities. Specifically, in the light of the documented high error rate, beliefs that prescribing errors were not likely to have consequences for patients and that trainee doctors are capable of prescribing without error should also be targeted in an intervention. This study is the first to suggest critical appraisal for domain identification and to use interview data to propose theoretical elaborations and interrelationships between domains.

摘要

背景

处方错误是发病率和死亡率的主要来源,也是一个重大的患者安全隐患。有证据表明,实习医生是造成大多数处方错误的主要责任人。了解影响处方行为的因素可能会导致采取有效的干预措施来减少错误。现有的处方错误研究基于人为错误理论,但没有基于其他相关行为理论。本研究旨在采用基于理论的广泛方法,使用理论领域框架(TDF),调查样本中实习医生在医院环境下的处方行为。

方法

基于 12 个理论领域,对 22 名实习医生进行了半结构化访谈,以探讨他们对处方和处方错误的看法、意见和经验。进行了内容分析,然后应用相关性标准和一个新的关键评估阶段,以确定可以针对哪些理论领域进行干预以改善处方。

结果

有七个理论领域符合相关性标准:“社会专业角色和身份”、“环境背景和资源”、“社会影响”、“知识”、“技能”、“记忆、注意力和决策”以及“行为调节”。从访谈数据的关键评估中,还确定了“对后果的信念”和“对能力的信念”作为潜在重要的领域。各领域之间存在相互关系。此外,数据支持了对行为调节领域的理论阐述。

结论

在这项关于医院内处方的调查中,参与者对错误原因的归因用于确定可以在干预措施中针对改善处方的领域。与之前 TDF 实践的不同之处在于,使用了关键评估来确定其他也应该针对的领域,尽管参与者认为这些领域与处方错误不相关。这些是对后果的信念和对能力的信念。具体来说,鉴于记录的高错误率,应该针对那些认为处方错误不太可能对患者产生后果的信念,以及认为实习医生可以无误地开处方的信念进行干预。这项研究首次提出了用于领域识别的关键评估,并使用访谈数据提出了理论阐述和领域之间的相互关系。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/bb70/3546877/115571becc59/1748-5908-7-86-1.jpg

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