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我们的零事故之旅:通过高可靠性技术和员工参与将严重安全事件减少70%以上。

Our journey to zero: reducing serious safety events by over 70% through high-reliability techniques and workforce engagement.

作者信息

Hilliard Mary Anne, Sczudlo Raymond, Scafidi Lisa, Cady Rebecca, Villard Alissa, Shah Rahul

出版信息

J Healthc Risk Manag. 2012;32(2):4-18. doi: 10.1002/jhrm.21090.

DOI:10.1002/jhrm.21090
PMID:22996427
Abstract

The techniques and best practices used to achieve a successful safety culture transformation and drive down the incidence of serious safety events are described. The Safety Transformation Initiative at Children's National resulted in national and local recognition, a financial savings of an imputed $35 million, and a greater than 70% decrease in the serious safety event rate over a 3-year period (July 1, 2008-June 30, 2011). The results were achieved during a time of significant financial constraints and with limited resources. A blueprint detailing specifics of the implementation is presented to assist others in achieving similar results. Our safety transformation was initiated in our fiscal year 2009 as part of a 3-year corporate goal. The work is continuing and we aspire to virtually eliminate serious safety events by 2016.

摘要

文中描述了用于实现成功的安全文化转变并降低严重安全事件发生率的技术和最佳实践。儿童国家医疗中心的安全转变倡议获得了国家和地方层面的认可,节省了约3500万美元的资金,并在3年期间(2008年7月1日至2011年6月30日)使严重安全事件发生率下降了70%以上。这些成果是在面临重大财务限制和资源有限的情况下取得的。本文还提供了一份详细说明实施细节的蓝图,以帮助其他机构取得类似成果。我们的安全转变于2009财年启动,是一项为期3年的企业目标的一部分。这项工作仍在继续,我们希望到2016年几乎消除严重安全事件。

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