Brown Susan A
Vet Clin North Am Exot Anim Pract. 2012 Sep;15(3):469-85. doi: 10.1016/j.cvex.2012.06.007. Epub 2012 Aug 15.
Exotic small mammal patients can experience a great deal of anxiety and fear during a visit to a veterinary practice. The stressful experience may continue at the client's home during medication routines. The experience is at times so stressful to the animal that it damages the relationship of trust with its caregiver. This outcome can be changed through the thoughtful use of desensitization, counterconditioning, environmental management and positive reinforcement training of health care behaviors both in the veterinary practice and in the animal's home. Together the veterinarian and the client can create a low stress experience.