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日本家访护士访视期间感知到的时间压力与职业倦怠之间的关系。

Relationship between perceived time pressure during visits and burnout among home visiting nurses in Japan.

作者信息

Naruse Takashi, Taguchi Atsuko, Kuwahara Yuki, Nagata Satoko, Watai Izumi, Murashima Sachiyo

机构信息

Department of Community Health Nursing, Graduate School of Medicine, The University of Tokyo, Tokyo, Japan.

出版信息

Jpn J Nurs Sci. 2012 Dec;9(2):185-94. doi: 10.1111/j.1742-7924.2011.00201.x. Epub 2012 Jan 18.

Abstract

AIM

The rapidly rising number of older people has inevitably caused an increasing demand for home visiting nurses. Nursing managers must develop a healthy workplace to recruit and retain a workforce of nurses. This study focused on home visiting nurses' perceptions of time pressure as a changeable work demand. The aim was to investigate perceptions of time pressure and reveal the relationship between perceived time pressure and burnout among home visiting nurses.

METHODS

From 32 agencies in three districts, 28 home visiting nurses agreed to participate in this study. Two hundred and eight home visiting nurses received an anonymous self-administered questionnaire by mail, and 177 (85.1%) filled out and returned the questionnaire to the researchers. The Job Demands-Resources model for burnout, which explains the relationship between a work environment and employee well-being, was used as a conceptual guide. Three survey instruments were employed: questions on sociodemographic variables and worksite environments, including time pressure; the Japanese burnout inventory; and a Japanese version of the job content questionnaire. Multiple regression analyses were performed to examine the relationships between time pressure and burnout inventory scores.

RESULTS

About 30% of home visiting nurses perceived time pressure frequently. When home visiting nurses perceived time pressure more frequently, they experienced higher emotional exhaustion and depersonalization.

CONCLUSION

Time pressure was often perceived as another job demand and had a significant relationship with burnout. This indicates the importance of lessening time pressure to develop healthy work places for community health nurses.

摘要

目的

老年人数量的迅速增长不可避免地导致了对家访护士的需求不断增加。护理管理者必须营造一个健康的工作场所,以招募和留住护士队伍。本研究聚焦于家访护士对时间压力这一可变工作需求的认知。目的是调查对时间压力的认知,并揭示家访护士感知到的时间压力与职业倦怠之间的关系。

方法

从三个区的32个机构中,有28名家访护士同意参与本研究。208名家访护士通过邮件收到一份匿名的自填式问卷,177名(85.1%)填写并将问卷返还给研究人员。用于解释工作环境与员工幸福感之间关系的职业倦怠工作需求-资源模型被用作概念指南。采用了三种调查工具:关于社会人口统计学变量和工作场所环境(包括时间压力)的问题;日本职业倦怠量表;以及日语版的工作内容问卷。进行多元回归分析以检验时间压力与职业倦怠量表得分之间的关系。

结果

约30%的家访护士经常感知到时间压力。当家访护士更频繁地感知到时间压力时,他们会经历更高程度的情感耗竭和去个性化。

结论

时间压力常被视为另一项工作需求,且与职业倦怠存在显著关系。这表明减轻时间压力对于为社区健康护士营造健康的工作场所具有重要意义。

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