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时间压力对家访护士职业倦怠的影响:与护理管理者关系协调的调节作用。

Effect of time pressure on the burnout of home-visiting nurses: The moderating role of relational coordination with nursing managers.

作者信息

Cao Xiaoyi, Naruse Takashi

机构信息

Hemodialysis Center, Department of Nephrology, West China Hospital, Sichuan University, Chengdu, China.

Department of Community Health Nursing, Graduate School of Medicine, The University of Tokyo, Tokyo, Japan.

出版信息

Jpn J Nurs Sci. 2019 Apr;16(2):221-231. doi: 10.1111/jjns.12233. Epub 2018 Sep 10.

Abstract

AIM

To examine the main effects of time pressure and relational coordination with nursing managers on burnout and to further analyze the moderating role of relational coordination with nursing managers on the association between time pressure and burnout among home-visiting nurses in Japan.

METHODS

This was a cross-sectional, quantitative study comprising 93 home-visiting nurses in Japan. A hierarchical moderated regression analysis with mean-centered predictor variables was used to explore the main effects of time pressure and relational coordination with nursing managers on burnout and the moderating effect of relational coordination with nursing managers on the time pressure and burnout relationship.

RESULTS

Time pressure was a significant positive predictor for emotional exhaustion and depersonalization, respectively. Relational coordination with the nursing managers was significantly and negatively related to depersonalization; however, its main effect on exhaustion was non-significant. Significant interaction effects of time pressure and relational coordination with the nursing managers on exhaustion and depersonalization also were identified. Time pressure was a significant positive contributor to exhaustion and depersonalization when the home-visiting nurses reported low relational coordination with the nursing managers.

CONCLUSION

Relational coordination with nursing managers is a critical resource for dealing with high time pressure. Strategies, such as establishing a skill-mix program to alleviate nurses' time pressure and creating a supportive work environment to facilitate relational coordination with nursing managers, might be effective ways to prevent burnout, as well as management interventions among home-visiting nurses.

摘要

目的

探讨时间压力以及与护理管理者的关系协调对倦怠的主要影响,并进一步分析与护理管理者的关系协调在日本家访护士时间压力与倦怠之间的关联中所起的调节作用。

方法

这是一项横断面定量研究,纳入了93名日本家访护士。采用以预测变量均值为中心的分层调节回归分析,以探讨时间压力以及与护理管理者的关系协调对倦怠的主要影响,以及与护理管理者的关系协调在时间压力与倦怠关系中的调节作用。

结果

时间压力分别是情绪耗竭和去个性化的显著正向预测因子。与护理管理者的关系协调与去个性化显著负相关;然而,其对耗竭的主要影响不显著。还确定了时间压力与与护理管理者的关系协调在耗竭和去个性化方面的显著交互作用。当家访护士报告与护理管理者的关系协调程度较低时,时间压力是导致耗竭和去个性化的显著正向因素。

结论

与护理管理者的关系协调是应对高时间压力的关键资源。诸如制定技能组合计划以减轻护士的时间压力,以及营造支持性工作环境以促进与护理管理者的关系协调等策略,可能是预防倦怠的有效方法,也是家访护士管理干预措施。

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