Schnall Rebecca, Larson Elaine, Stone Patricia W, John Rita Marie, Bakken Suzanne
Columbia University School of Nursing, New York, NY 10032, USA.
J Nurs Care Qual. 2013 Apr-Jun;28(2):169-75. doi: 10.1097/NCQ.0b013e31827c6a22.
Despite more than a decade of patient safety initiatives in our health care system, nurses (N = 172) identified a large number of safety issues in the ambulatory care setting, including issues in their own practice (50.7% of the encounters), feeling rushed or hurried (34.8% of encounters), and being interrupted (27.0% of encounters). Greater patient complexity was a significant predictor of identifying a diagnostic or management and treatment issue. The presence of an electronic health record was not related to reporting of a patient safety issue.