Producing public reports of physician quality at the community level: the Aligning Forces for Quality initiative experience.

OBJECTIVES

To describe the approaches used by the Aligning Forces for Quality (AF4Q) alliances in producing community-based reports of physician quality and to assess the contribution of these reports to existing physician performance information.

STUDY DESIGN

The study included semi-structured interviews with alliance stakeholders and tracking of the number and content of physician performance reports in 14 AF4Q initiative communities and 7 comparison communities.

METHODS

The study used qualitative analysis of interview data and systematic tracking of the number and content of physician performance reports over time.

RESULTS

Report production occurred in several stages including initiation, measure selection/specification, measure construction, and dissemination. The measure selection/specification process was often the first major act undertaken by alliances under the AF4Q initiative grant. Alliances utilized nationally endorsed performance measures and made a strategic decision to gain buy-in with physicians. Alliances have experienced greater difficulty in producing buy-in for patient experience measures. The primary decision point for measure construction was the use of administrative claims data or physician-provided medical records data. Overall, AF4Q alliances have contributed to an increase in physician performance information in their communities.

CONCLUSIONS

Our findings suggest that the AF4Q initiative has accelerated the development and content of physician performance measures in AF4Q communities.