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调查人口统计学、与工作相关和工作满意度变量,以预测希腊护士的工作动机。

Investigating demographic, work-related and job satisfaction variables as predictors of motivation in Greek nurses.

机构信息

Faculty of Social Sciences, Hellenic Open University, Patras, Greece.

出版信息

J Nurs Manag. 2013 Apr;21(3):483-90. doi: 10.1111/j.1365-2834.2012.01413.x. Epub 2012 May 15.

DOI:10.1111/j.1365-2834.2012.01413.x
PMID:23409751
Abstract

AIM

To investigate whether demographic variables and work-related factors predict work motivation in Greek nurses.

BACKGROUND

Nurses' motivation is crucial for an effective health-care system. Herzberg's and Maslow's motivation theories constitute the framework of this study.

METHOD

The sample consisted of 200 nurses from every sector and registration level in a University Hospital in Greece. The response rate was 76%.

INSTRUMENTS

A previously developed and validated questionnaire addressing four work-related motivators (job attributes, remuneration, co-workers and achievements) on a five-point Likert scale.

RESULTS

Most participants were women, married, between 36 years and 45 years old and higher education graduates. The highest mean score was recorded for 'achievements' (mean 4.07, SD 0.72), which emerged as the most important motivator. Job satisfaction, work sector and age were statistically significantly related to motivational factors.

CONCLUSIONS

Nurses placed emphasis on motivators not strictly relating to economic rewards, but which can be seen as intrinsic and could lead to self-actualization.

IMPLICATIONS FOR NURSING MANAGEMENT

The constantly changing health sector requires that human resources and job context be a priority for health administrators. By promoting nurses' satisfaction and efficacy, an improvement in service quality is expected.

摘要

目的

调查人口统计学变量和与工作相关的因素是否可预测希腊护士的工作动机。

背景

护士的动机对于有效的医疗保健系统至关重要。本研究以 Herzberg 和 Maslow 的激励理论为框架。

方法

该样本由希腊一所大学医院的每一个科室和注册级别中的 200 名护士组成。应答率为 76%。

工具

使用先前开发并验证的问卷,该问卷采用五点 Likert 量表针对四个与工作相关的激励因素(工作属性、薪酬、同事和成就)进行评估。

结果

大多数参与者为女性、已婚、年龄在 36 岁至 45 岁之间、拥有高等教育学历。“成就”的平均得分最高(均值 4.07,标准差 0.72),这是最重要的激励因素。工作满意度、工作科室和年龄与激励因素具有统计学显著相关性。

结论

护士强调与经济奖励不严格相关的激励因素,但这些因素可被视为内在因素,并可能导致自我实现。

对护理管理的启示

不断变化的医疗保健部门要求卫生行政管理人员将人力资源和工作环境作为优先事项。通过提高护士的满意度和效能,可以提高服务质量。

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