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中国护士的工作满意度、职业承诺和留职意愿:一项横断面问卷调查研究。

Job satisfaction, occupational commitment and intent to stay among Chinese nurses: a cross-sectional questionnaire survey.

机构信息

School of Nursing, Second Military Medical University, Shanghai, People's Republic of China.

出版信息

J Adv Nurs. 2012 Mar;68(3):539-49. doi: 10.1111/j.1365-2648.2011.05755.x. Epub 2011 Jul 3.

Abstract

AIM

This study was designed to identify the level of nurses' job satisfaction, occupational commitment and intent to stay among mainland Chinese nurses, to explore the relationship among them.

BACKGROUND

Little is known about the magnitude of Chinese nurses' intent to stay. Understanding the association among demographic characteristics and job satisfaction, occupational commitment and intent to stay among Chinese nurses is most important in a time of nurse shortages. Methods.  A descriptive correlation design was used to examine the relationship among variables related to intent to stay. Data were collected by a self-administered survey questionnaire from 560 nurses working in four large hospital facilities in Shanghai in 2009.

RESULTS

The mean scores for nurses' job satisfaction, occupational commitment and intent to stay were 3·25(0·48), 3·11(0·40) and 3·56(0·65), respectively. Job satisfaction and occupational commitment were significantly related to intent to stay. A statistically significant positive correlation was found between occupational commitment and job satisfaction. Age and job position were significantly related to job satisfaction, occupational commitment and intent to stay.

CONCLUSION

Levels of job satisfaction, occupational commitment and intent to stay reported by nurses in this study can be improved. Suggested strategies for improvement are: increasing salaries, decreasing workloads, modifying task structure, cultivating work passion and creating more professional opportunity for nurses' personal growth development and promotion. Enhancing nurses' job satisfaction and occupational commitment are vital to improve nurses' intent to stay and for strategies to address the nursing shortage.

摘要

目的

本研究旨在确定中国大陆护士的工作满意度、职业投入和留职意愿水平,探讨它们之间的关系。

背景

对于中国护士留职意愿的程度知之甚少。在护士短缺的时期,了解中国护士的人口统计学特征与工作满意度、职业投入和留职意愿之间的关联是最重要的。方法:采用描述相关性设计,检验与留职意愿相关的变量之间的关系。2009 年,在上海的四家大型医院设施中,通过自填式问卷调查收集了 560 名护士的数据。

结果

护士的工作满意度、职业投入和留职意愿的平均得分为 3.25(0.48)、3.11(0.40)和 3.56(0.65)。工作满意度和职业投入与留职意愿显著相关。职业投入与工作满意度呈显著正相关。年龄和工作职位与工作满意度、职业投入和留职意愿显著相关。

结论

本研究中护士报告的工作满意度、职业投入和留职意愿水平可以提高。建议的改进策略包括:增加工资、减少工作量、修改任务结构、培养工作热情以及为护士的个人成长发展和晋升创造更多的专业机会。提高护士的工作满意度和职业投入对于提高护士的留职意愿和应对护士短缺的策略至关重要。

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