Parents' perception of satisfaction with care from pediatric nurse practitioners instrument.

INTRODUCTION

The purpose of this methodological study was to establish the psychometric properties of the newly developed Parents' Perceptions of Satisfaction with Care from Pediatric Nurse Practitioners (PPSC-PNP) instrument to measure parents' satisfaction with PNP care.

METHOD

The initial 37-item PPSC-PNP was sent to five expert judges for review. The 28 retained items yielded a content validity index of .81. The PPSC-PNP instrument was completed by two convenience samples of 25 and 91 parents of children younger than 18 years who were recruited from clinical practice settings in Southeastern Pennsylvania.

RESULTS

Items on the PPSC-PNP were evaluated for content validity by Cronbach's α internal consistency reliability coefficients and item-to-total correlations. The final 28-item PPSC-PNP had a Cronbach's α of .98. The scores on the PPSC-PNP indicated that the parents were satisfied with PNP care.

DISCUSSION

Although several instruments designed to measure patients' satisfaction with nurse practitioner care are reported in the nursing literature, none were found to measure parents' perception of pediatric nurse practitioner care. The newly developed PPSC-PNP is a valid and reliable instrument that can be used as a quality indicator of PNP care.