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医疗保健领域的工作场所暴力:宣传策略。

Workplace violence in healthcare: strategies for advocacy.

作者信息

Papa AnnMarie, Venella Jeanne

机构信息

Hospital of University of Pennsylvania and Penn Presbyterian Medical Center, PA, USA.

出版信息

Online J Issues Nurs. 2013 Jan 31;18(1):5.

Abstract

The Occupational Safety and Health Administration (OSHA) reports that over 2 million American workers are victims of workplace violence each year. Violence can strike any workplace; no area is immune. But who may be more at risk? Commonly, violence occurs at work and refers to a broad spectrum of behaviors (e.g., violent acts by patients, visitors, and/or coworkers) that result in a concern for personal safety. This article provides a brief overview of workplace violence, and discusses the settings where it often occurs. The authors consider the direct and indirect financial impact of violent acts, such as jury awards for injuries; higher than average turnover; increased requests for medical leaves; unusually high time and attendance issues; and stress related illnesses. Advocacy strategies for nurses are offered to address workplace violence on several levels, such as legislative advocacy, workplace policy, and education.

摘要

美国职业安全与健康管理局(OSHA)报告称,每年有超过200万美国工人成为工作场所暴力的受害者。暴力可能袭击任何工作场所;没有哪个领域能幸免。但谁可能面临更高的风险呢?通常,工作场所暴力是指在工作中发生的、导致个人安全受到关注的一系列广泛行为(例如患者、访客和/或同事的暴力行为)。本文简要概述了工作场所暴力,并讨论了其经常发生的环境。作者考虑了暴力行为的直接和间接财务影响,如因受伤而获得的陪审团裁决赔偿;高于平均水平的人员流动率;更多的病假申请;异常高的考勤问题;以及与压力相关的疾病。本文还提供了护士的维权策略,以在多个层面应对工作场所暴力,如立法倡导、工作场所政策和教育。

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