Methodist South Hospital, Memphis, Tennessee, USA.
J Nurs Adm. 2013 Apr;43(4):194-200. doi: 10.1097/NNA.0b013e31828958cd.
The purpose of this study was to determine if teamwork training improved employees' perception of the culture of safety in the emergency department.
Communication failure is frequently the root cause of medication errors, delays in treatment, and wrong-site surgery, leading to an estimated 200 000 deaths annually in the United States.
Independent sample comparison study with a quantitative design was conducted with staff who received teamwork training. Posttraining perceptions were measured using the Agency for Healthcare Research and Quality's patient safety culture survey.
The average score for the 12 domains increased by 9% in positive responses after training. One domain (nonpunitive response to error) had a decrease in the percentage positive score.
Training on teamwork skills can lead to a positive improvement of staff perception related to a culture of safety among emergency department staff.
本研究旨在确定团队合作培训是否能提高急诊员工对安全文化的认知。
沟通失败是导致药物错误、治疗延误和手术部位错误的常见原因，据估计，美国每年因此导致 20 万人死亡。
采用定量设计的独立样本比较研究，对接受团队合作培训的员工进行研究。使用医疗保健研究和质量局的患者安全文化调查来衡量培训后的认知。
培训后，12 个领域的平均得分在积极反应方面提高了 9%。有一个领域（对错误的非惩罚性反应）的积极分数百分比下降。
团队合作技能培训可以使急诊工作人员对安全文化的认知得到积极改善。
