Department of Conservative Dentistry, Faculty of Dentistry, University of Malaya, Kuala Lumpur, Malaysia.
Eur J Dent Educ. 2013 May;17(2):73-82. doi: 10.1111/eje.12017. Epub 2013 Jan 10.
Soft skills and hard skills are essential in the practice of dentistry. While hard skills deal with technical proficiency, soft skills relate to a personal values and interpersonal skills that determine a person's ability to fit in a particular situation. These skills contribute to the success of organisations that deal face-to-face with clients. Effective soft skills benefit the dental practice. However, the teaching of soft skills remains a challenge to dental schools. This paper discusses the different soft skills, how they are taught and assessed and the issues that need to be addressed in their teaching and assessment. The use of the module by the Faculty of Dentistry, University of Malaya for development of soft skills for institutions of higher learning introduced by the Ministry of Higher Education, Malaysia.
在牙科实践中，软技能和硬技能都很重要。虽然硬技能涉及技术熟练程度，但软技能与个人价值观和人际交往能力有关，这些能力决定了一个人在特定情况下的适应能力。这些技能有助于与客户面对面打交道的组织的成功。有效的软技能有益于牙科实践。然而，牙科学校教授软技能仍然是一个挑战。本文讨论了不同的软技能，它们的教学和评估方法，以及在教学和评估中需要解决的问题。马来西亚高等教育部引入的马来西亚大学牙科学院使用该模块为高等院校发展软技能。
