Use of a multisource feedback tool to develop pharmacists in a postgraduate training program.

OBJECTIVES. To evaluate use of a peer-assessment tool as a performance indicator for junior pharmacists in a formal postgraduate training program in London. METHODS. A 4-year retrospective analysis of data gathered using the pharmacy mini-PAT (peer-assessment tool) was undertaken. Assessments, including junior pharmacist self-evaluations, were conducted every 6 months. Overall performance and performance for clustered items were analyzed to determine changes. Assessments by healthcare professionals were then compared between professional groupings, which included pharmacists, physicians, and nurses. RESULTS. There was a significant improvement over time in both self-assessment scores and scores on assessments conducted by others using the mini-PAT. Junior pharmacists rated themselves significantly lower than did their assessors (p<0.001); pharmacist assessors rated the performance of junior pharmacists significantly lower than did other healthcare professionals (p<0.001). Validity, ease of use, and relevance of the pharmacy mini-PAT were demonstrated. CONCLUSIONS. As part of a range of formative evaluations involving assessors from across various health professions, the mini-PAT is a valuable instrument for developing junior pharmacists. A cohort's mini-PAT result provides a snapshot of his/her performance that can be used to identify key areas requiring further training.