Behavioural Science Group, Institute of Public Health, University of Cambridge, Forvie Site, Cambridge CB2 0SR, UK.
Health Educ Res. 2013 Oct;28(5):911-22. doi: 10.1093/her/cyt057. Epub 2013 May 2.
SMS text messaging shows promise for delivering smoking cessation support. However, little is known about smokers' feelings towards receiving behavioural advice and support on their mobile phones. This article explores the attitudes of women with experience of prenatal smoking towards receiving pregnancy-related smoking cessation support by text message. Data collected by semi-structured interviews and focus group from women who received either tailored smoking cessation texts or no text support (N = 33) were analysed using thematic analysis. Three themes emerged: convenience, high expectations and perceived source. Texting was regarded as a highly convenient mode of support delivery leading to high levels of attention to messages, although high convenience sometimes resulted in the value of a text being short-lived. Many who did not receive texts had high expectations for text support to intervene with routine smoking behaviour in real time. Those who received texts (with no real-time intervention element), however, felt they were helpful and supportive. Participants discussed how factors relating to perceived source, including personalization, personal relevance and salience of text automatization, could affect message attention and impact. Our findings provide insight into how maximizing personalization and personal relevance can increase the value of text message support and reduce the risk of disengagement.
短信文本消息在提供戒烟支持方面显示出巨大的潜力。然而,对于吸烟者对通过手机接收行为建议和支持的感受,我们知之甚少。本文探讨了有产前吸烟经历的女性对通过短信接收与怀孕相关的戒烟支持的态度。通过半结构化访谈和焦点小组收集了接受个性化戒烟短信或没有短信支持的女性(N=33)的数据,使用主题分析进行了分析。出现了三个主题:便利性、高期望和感知来源。短信被认为是一种非常方便的支持传递方式,导致对信息的高度关注,尽管便利性有时会导致短信的价值短暂。许多没有收到短信的人对短信支持抱有很高的期望,希望它能实时干预日常吸烟行为。然而,那些收到短信的人(没有实时干预元素)则认为它们是有帮助和支持的。参与者讨论了与感知来源相关的因素,包括个性化、个人相关性和短信自动化的显著性,如何影响信息的关注度和影响力。我们的研究结果深入了解了如何通过最大化个性化和个人相关性来提高短信支持的价值,并降低脱轨的风险。