Gaughf Natalie White, Smith Penni L, Williams Dara A
Office of Academic Affairs, University of Mississippi Medical Center, 2500 North State Street, Jackson, MS, 39216, USA.
Department of Family Medicine, University of Mississippi Medical Center, 2500 North State Street, Jackson, MS, 39216, USA.
Perspect Med Educ. 2013 Jun;2(3):165-170. doi: 10.1007/s40037-013-0056-1.
There are limited data on support services that facilitate students' academic success at academic health science centres. The authors explored faculty and students' perceptions of available academic counselling services (ACS) at an academic health science centre in the Southeastern United States. Participants were surveyed in May and June of 2011 regarding the ACS available at the institution. Fifty-nine percent of faculty respondents (N = 471) agreed that academic counselling was a necessary part of the institution, but only 26 % reported knowledge of how to refer students for academic counselling. Only 18 % stated they had previously referred a student for services. Fifty-four percent of student respondents (N = 360) agreed that academic counselling was a necessary part of the institution and 60 % stated that they would seek these services if needed. However, only 35 % of students reported that they were aware of how to access the services. These findings suggest a discrepancy between the belief that academic support services have value and their knowledge about how to utilize the services. It is recommended that academic health science centres consider the promotion of available academic support services amongst both faculty and students when designing and implementing programmes to reduce this potential obstacle to service utilization.
关于有助于学生在学术健康科学中心取得学业成功的支持服务，相关数据有限。作者探讨了美国东南部一所学术健康科学中心的教师和学生对现有学术咨询服务（ACS）的看法。2011年5月和6月，对参与者就该机构提供的学术咨询服务进行了调查。59%的教师受访者（N = 471）认为学术咨询是该机构的必要组成部分，但只有26%的人表示知道如何为学生转介学术咨询。只有18%的人表示他们之前曾为学生转介过服务。54%的学生受访者（N = 360）认为学术咨询是该机构的必要组成部分，60%的人表示如有需要会寻求这些服务。然而，只有35%的学生表示他们知道如何获得这些服务。这些发现表明，在认为学术支持服务有价值与对如何利用这些服务的了解之间存在差异。建议学术健康科学中心在设计和实施相关项目时，考虑在教师和学生中推广现有的学术支持服务，以减少这一影响服务利用的潜在障碍。
