Bergman Karin, Perhed Ulla, Eriksson Irene, Lindblad Ulf, Fagerström Lisbeth
Skaraborg Primary Health Care, Skövde, Sweden.
Int J Nurs Pract. 2013 Jun;19(3):326-33. doi: 10.1111/ijn.12072.
The aim of this study is to describe patients' satisfaction with the new role of advanced practice nurses (APNs) in Swedish primary care. A questionnaire pertaining to patient satisfaction with the care offered by APNs was sent to respondents. Descriptive statistics, a chi-squared test and manifest qualitative content analysis were used during analysis. Although the results show an overall high level of patient satisfaction as regards APN-led care, those patients informed of the APN role prior to a consultation were significantly more satisfied. Respondents' comments indicate that professional treatment and competence are characteristic of the care offered by APNs and also relate the concepts of increased availability of and continuity in health care to the APN role. In order to guarantee the positive development of the APN role in Sweden, continued research is needed from patient, organizational and interprofessional perspectives, including intervention studies of cost effectiveness and the quality of care.
本研究旨在描述患者对瑞典初级保健中高级执业护士（APN）新角色的满意度。一份关于患者对APN提供的护理满意度的问卷被发送给受访者。分析过程中使用了描述性统计、卡方检验和显性定性内容分析。尽管结果显示患者对APN主导的护理总体满意度较高，但那些在咨询前被告知APN角色的患者满意度明显更高。受访者的评论表明，专业治疗和能力是APN提供护理的特点，并且还将医疗保健可及性增加和连续性的概念与APN角色联系起来。为了确保APN角色在瑞典的积极发展，需要从患者、组织和跨专业角度进行持续研究，包括成本效益和护理质量的干预研究。
