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探讨精神康复从业者样本中倦怠维度的相关因素:一项横断面研究。

Exploring correlates of burnout dimensions in a sample of psychiatric rehabilitation practitioners: a cross-sectional study.

机构信息

HRM Department, Temple University.

出版信息

Psychiatr Rehabil J. 2013 Sep;36(3):166-72. doi: 10.1037/prj0000007. Epub 2013 Jul 22.

Abstract

OBJECTIVE

The primary purpose of this article is to investigate demographic and work-related correlates of three burnout dimensions, that is, emotional exhaustion, depersonalization, and diminished personal accomplishment, using a national sample of psychiatric rehabilitation practitioners (PRPs).

METHOD

An online survey was filled out by 1,639 PRPs who provided demographic, work-related, and burnout data. Complete data for hypotheses testing using stepwise regression analyses was available for 813 PRPs.

RESULTS

Lower than expected levels of burnout dimensions were found among PRPs. All 3 study hypotheses were at least partially supported. Looking at individual correlates of burnout dimensions, education level was positively related to emotional exhaustion, age was negatively related to depersonalization, and age and length of service were both negatively related to diminished personal accomplishment. Personal involvement was positively related to emotional exhaustion and depersonalization. Regression results were also supportive of the mental health burnout process model, that is, emotional exhaustion explaining depersonalization, which then combined with emotional exhaustion to help further explain diminished personal accomplishment.

CONCLUSIONS AND IMPLICATIONS FOR PRACTICE

Study limitations are acknowledged. This study updates the results of a prior 1996 PRP survey (Blankertz & Robinson, 1996) using a demographically comparable (i.e., gender, race, education level, primary area of study) sample. Reducing one's personal involvement with clients seems important to reducing PRP emotional exhaustion and depersonalization. Emotional exhaustion is generally acknowledged to be the key component to burnout and reducing it via peer support group sessions is recommended.

摘要

目的

本文的主要目的是使用全国性的精神康复从业者(PRP)样本,研究三个倦怠维度(情感耗竭、去人性化和个人成就感降低)的人口统计学和工作相关的相关性。

方法

1639 名 PRP 通过在线调查提供了人口统计学、工作相关和倦怠数据。对于使用逐步回归分析进行假设检验,有 813 名 PRP 提供了完整的数据。

结果

PRP 的倦怠维度水平低于预期。所有 3 项研究假设都得到了至少部分支持。对于倦怠维度的个体相关性,教育程度与情感耗竭呈正相关,年龄与去人性化呈负相关,年龄和服务年限与个人成就感降低呈负相关。个人投入与情感耗竭和去人性化呈正相关。回归结果也支持心理健康倦怠过程模型,即情感耗竭解释去人性化,然后与情感耗竭相结合,有助于进一步解释个人成就感降低。

结论和对实践的启示

承认研究的局限性。本研究使用具有可比性的人口统计学特征(即性别、种族、教育程度、主要研究领域)的样本更新了 1996 年 PRP 调查的结果(Blankertz & Robinson,1996)。减少与客户的个人接触似乎对于降低 PRP 的情感耗竭和去人性化很重要。情感耗竭通常被认为是倦怠的关键组成部分,建议通过同伴支持小组会议来减轻。

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