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国际急诊医学联合会急诊科质量与安全框架

The International Federation for Emergency Medicine framework for quality and safety in the emergency department.

作者信息

Lecky Fiona, Benger Jonathan, Mason Suzanne, Cameron Peter, Walsh Chris

机构信息

University of Sheffield/University of Manchester/Salford Royal Hospital NHS Foundation Trust, Emergency Medicine Research in Sheffield (EMRiS), School of Health and Related Research (ScHARR), Sheffield, UK.

Department of Emergency Care, Emergency Department, Bristol Royal Infirmary, Bristol, UK.

出版信息

Emerg Med J. 2014 Nov;31(11):926-9. doi: 10.1136/emermed-2013-203000. Epub 2013 Aug 1.

Abstract

All emergency departments (EDs) have an obligation to deliver care that is demonstrably safe and of the highest possible quality. Emergency medicine is a unique and rapidly developing specialty, which forms the hub of the emergency care system and strives to provide a consistent and effective service 24 h a day, 7 days a week. The International Federation of Emergency Medicine, representing more than 70 countries, has prepared a document to define a framework for quality and safety in the ED. Following a consensus conference and with subsequent development, a series of quality indicators have been proposed. These are tabulated in the form of measures designed to answer nine quality questions presented according to the domains of structure, process and outcome. There is an urgent need to improve the evidence base to determine which quality indicators have the potential to successfully improve clinical outcomes, staff and patient experience in a cost-efficient manner--with lessons for implementation.

摘要

所有急诊科都有义务提供明显安全且质量尽可能高的护理。急诊医学是一个独特且发展迅速的专业,它构成了急诊护理系统的核心,并努力每周7天、每天24小时提供持续且有效的服务。代表70多个国家的国际急诊医学联合会编写了一份文件,以界定急诊科质量与安全的框架。经过一次共识会议及后续发展,一系列质量指标已被提出。这些指标以旨在回答根据结构、过程和结果领域提出的九个质量问题的措施形式列出。迫切需要改进证据基础,以确定哪些质量指标有可能以具有成本效益的方式成功改善临床结果、工作人员及患者体验,并从中汲取实施方面的经验教训。

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