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教学医院护士对患者权利的认知

Nurses awareness of patients rights in a teaching hospital.

作者信息

Mohammad Nejad Esmaeil, Begjani Jamaloddin, Abotalebi Ghasem, Salari Amir, Ehsani Seyyedeh Roghayeh

机构信息

Instructor, MSc in Nursing Training, Islamic Azad University, Aliabad Katoul Branch, Aliabad Katoul, Iran.

出版信息

J Med Ethics Hist Med. 2011 Feb 26;4:2. Print 2011.

Abstract

Patients' rights observance is one of the effective measures of patients' satisfaction of health care services. We performed this study at the aim of evaluation of nurses' awareness of patients' rights in a teaching hospital in Tehran. This cross-sectional study was conducted in 2010. In this study 156 nurses were randomly selected. Two-part questionnaire was used for data collection. The validity and reliability of questionnaire was determined and then it was distributed between subjects. The data were analyzed by SPSS version 15 using descriptive and inferential statistics. Our results showed that %58.33, %39.10 and % 2.56 of nurses have good, medium, and poor levels of awareness respectively. We observed a significant relationship between nurses awareness and work experience (P=0.008) and concurrent work in public and private hospitals (P=0.01). The most of the nurses (%95.51) were aware of "right to privacy protection and ensure confidentiality of information" and the least of them (%33.97) were aware of "right to receiving necessary information about the health care providers, the rate of tariff and insurance coverage". According to our survey it is concluded that implementation of Patients' Right Charter in this hospital is accompanied by some limitations which necessitates promotion of the nurses' awareness about patients' rights. Taken together in order to enhance nurses' awareness special measures and strategies should be considered.

摘要

遵守患者权利是提高患者对医疗服务满意度的有效措施之一。我们开展这项研究的目的是评估德黑兰一家教学医院护士对患者权利的认知情况。这项横断面研究于2010年进行。在该研究中,随机抽取了156名护士。采用两部分问卷进行数据收集。在确定问卷的有效性和可靠性后,将其分发给研究对象。使用SPSS 15版软件,通过描述性和推断性统计方法对数据进行分析。我们的结果显示,分别有58.33%、39.10%和2.56%的护士具有良好、中等和较差的认知水平。我们观察到护士的认知与工作经验(P = 0.008)以及同时在公立和私立医院工作(P = 0.01)之间存在显著关系。大多数护士(95.51%)知晓“隐私保护权和确保信息保密权”,而知晓“获得有关医疗服务提供者、收费标准和保险覆盖范围的必要信息的权利”的护士最少(33.97%)。根据我们的调查得出结论,该医院实施《患者权利宪章》存在一些局限性,这就需要提高护士对患者权利的认知。综上所述,为了提高护士的认知,应考虑采取特殊措施和策略。

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