Robert H. Smith School of Business, University of Maryland.
J Appl Psychol. 2013 Nov;98(6):1040-50. doi: 10.1037/a0033855. Epub 2013 Aug 5.
Using role theory as the overarching framework, we propose that employees' voice has contrasting relationships with the traits of duty orientation, or employees' dispositional sense of moral and ethical obligation at the workplace, and achievement orientation, or the extent of their ingrained personal ambition to get ahead professionally. Using data from 262 employees and their managers, we demonstrate that duty and achievement orientations are, respectively, positively and negatively related to voice through their impact on voice role conceptualization or the extent to which employees consider voice as part of their personal responsibility at work. Further, we delineate how employees' beliefs about their efficacy to engage in voice and judgments about psychological safety in the organization can moderate these relationships. We discuss the implications of these findings for theory and practice.
我们以角色理论为总体框架,提出员工的声音与责任导向(员工在工作场所的道德和伦理义务的内在感觉)和成就导向(员工在职业上取得进步的内在个人野心的程度)的特征呈相反关系。我们使用来自 262 名员工及其经理的数据表明,责任感和成就导向分别通过对声音角色概念化的影响,或员工将声音视为工作中个人责任的一部分的程度,对声音产生积极和消极的关系。此外,我们还阐述了员工对自己参与声音的效力的信念以及对组织心理安全的判断如何调节这些关系。我们讨论了这些发现对理论和实践的意义。