Department of Organizational Behaviour.
Department of Management & Organization, University of Maryland.
J Appl Psychol. 2016 Sep;101(9):1342-51. doi: 10.1037/apl0000130. Epub 2016 Jun 16.
We propose that promotive voice, or the expression of suggestions for improving work practices in the organization, and prohibitive voice, or the expression of warnings about factors that can harm the organization, are differentially influenced by employees' dispositional inclination to be approach and avoidance oriented. Drawing on multisource survey data from 291 employees and their managers, we found that approach orientation had positive relationship with promotive voice and negative relationship with prohibitive voice. By contrast, avoidance orientation had positive relationship with prohibitive voice and negative relationship with promotive voice. Further, voice role expectations, or employees' beliefs about the extent to which a particular form of voice is expected from them in their daily work, moderated the effects of approach and avoidance orientations. Highlighting the unique nature of voice as a behavior that is especially sensitive to situational cues, the effects of approach and avoidance orientations on promotive and prohibitive voice were stronger when role expectations for that form of voice were weaker. The theoretical implications of these findings are discussed. (PsycINFO Database Record
我们提出,促进性意见,即对组织中改进工作实践的建议表达,以及禁止性意见,即对可能损害组织的因素的警告表达,受到员工倾向于趋近或回避的性格特质的不同影响。我们从 291 名员工及其经理那里收集了多来源调查数据,发现趋近倾向与促进性意见呈正相关,与禁止性意见呈负相关。相比之下,回避倾向与禁止性意见呈正相关,与促进性意见呈负相关。此外,意见角色期望,即员工对他们在日常工作中被期望采用某种形式的意见的程度的信念,调节了趋近和回避倾向的影响。这些发现强调了意见作为一种特别容易受到情境线索影响的行为的独特性质,当对该形式的意见的角色期望较弱时,趋近和回避倾向对促进性和禁止性意见的影响就更强。讨论了这些发现的理论意义。