Davies Nigel
Central London Community Healthcare NHS Trust.
Nurs Manag (Harrow). 2013 Jul;20(4):22-6. doi: 10.7748/nm2013.07.20.4.22.e1086.
The report into care at Mid Staffordshire NHS Foundation Trust called for strong leadership in nursing and the government's response acknowledged the importance of senior managers gaining front line experience of the NHS. This article discusses the background to the need for visible leadership and the advantages and disadvantages of different approaches to engaging with the front line. Lessons from other industries are considered and a spectrum of engagement activities relevant to health care suggested. Senior leaders' visits to the front line have brought identified benefits for staff but there is little proof of patient benefits, so more research needs to be commissioned to generate evidence of effectiveness.
一份关于米德斯塔福郡国民保健服务基金会信托基金护理情况的报告呼吁在护理方面要有强有力的领导,而政府的回应承认高级管理人员获得国民保健服务一线经验的重要性。本文讨论了需要有明显领导力的背景以及与一线接触的不同方法的优缺点。考虑了其他行业的经验教训,并提出了一系列与医疗保健相关的接触活动。高级领导对一线的访问已给员工带来了确定的好处,但几乎没有证据表明对患者有益,因此需要开展更多研究以产生有效性的证据。